Privacy Policy for ECE4U

Last Updated: March 01, 2026

Welcome to ECE4U. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

1. Information We Collect

To provide a functional multi-vendor marketplace, we collect the following:

• Personal Information: Name, delivery address, phone number, and email address (provided during registration or checkout).

• Order History: Details of the products you purchase through our various vendors.

• Device Information: IP address, device type, and operating system version to improve app performance.

• Communication: Messages sent between you and vendors via our in-app chat.

2. How We Use Your Information

We use the information collected to:

• Facilitate orders between you and our third-party vendors.

• Process Cash on Delivery (COD) transactions by providing your address and phone number to the seller and delivery partner.

• Send order updates, security alerts, and support messages.

• Improve the ECE4U user experience and prevent fraudulent activity.

3. Sharing Your Information

As a multi-vendor platform, we share specific data only when necessary:

• With Vendors: We share your name, shipping address, and phone number with the specific vendor you purchased from so they can fulfill your order.

• With Delivery Partners: Your contact details are shared with couriers to ensure successful doorstep delivery and COD collection.

• Legal Requirements: We may disclose information if required by law or to protect the rights and safety of our community.

Note: ECE4U does not collect, store, or process credit card or bank account details, as we currently operate exclusively on a Cash on Delivery basis.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, please remember that no method of transmission over the internet or mobile network is 100% secure.

5. Third-Party Services

Our app may contain links to third-party vendor websites or services. We are not responsible for the privacy practices of these external entities. We encourage you to read their privacy policies.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request the correction or deletion of your account and data.

• Opt-out of marketing communications.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy within the app.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Email: admin@ece4u.com Phone: 09 790 268 095